Lost Money
TheeeHashBrown
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-23-2017
12:44 AM
I got a paypal payment request from a shop I brought a few things from, I payed it but the shop got back to me and said there going to cancel the payment and do it over the phone (as paypal sent it as an echeck) it shows up cancelled however paypal have still took the money out of my bank account but it's not in my wallet, how do I get that money back? I've waited ten days and it's not appeared in my paypal wallet either..
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-23-2017
03:48 AM
When you cancel that payment or its cancelled your processing funds can't do a u-turn > they have to process through to paypal who will as the transaction has been cancelled return them to your paypal balance (if it was funded from your balance or instant bank transfer), but that takes up to 5-7 working days.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Since June 23 and has not been transferred to the link bank account. in Adding and withdrawing money
- Money disappeared in Adding and withdrawing money
- Transfer money from paypal to bank account - problems in Adding and withdrawing money
- Refund not receive on my card in Refunds and cancellations
- Receiving money from overseas in Sending and receiving money