Repeat refunds - How do I block a payer?

xeenies
Contributor
Contributor

Hi, I have a persistent buyer from ebay who persistently pays (6th time now) for items that are no longer available.  After the 4th time I stopped messaging him and now I just refund him every time he pays. He's doing it to annoy me and ebay are monitoring his activity. How can I block his email address on paypal so I dont have to keep refunding him as this is getting out of hand now.

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PayPal_paula
Moderator
Moderator

Hi xeenies, 

 

On PayPal we currently don't have an option to block certain email address. I am not sure if eBay can block certain users from bidding on your items but it may be worth checking with them. 

 

I would also recommend politely asking this buyer not to continue sending your payments and advise them that you have reported this to eBay. 

 

I hope you get this resolved and thanks for your post

Paula 

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