Refund

Laurike
Contributor
Contributor

Has anyone been in the same situation? Bought something from ebay and cancelled transaction straight away as realised item wasn't suitable.Seller issued me a refund,confirmation email has been sent to me and two days later noticed that the money has been deducted anyway.Is it going to be returned to my bank account within few days,or I should contact Paypal.Thanks in advance for your answers

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kernowlass
Esteemed Advisor
Esteemed Advisor


When you send a bank funded Instant Transfer payment, two things happen simultaneously:

- PayPal sends a request to your bank for the funds for the transaction. It takes 3-7 business days for funds to come from your bank.

- PayPal pays the seller up front for you, instantly, so that the seller will not delay in processing your order.

When refund or cancellation occurs for that payment within a few days of it being sent, the funds that PayPal paid up front for you are returned.

However, the funds from your bank account are still in transit. They haven't reached your PayPal account yet.

As soon as those funds clear, they are available for you to use or withdraw.





Advice is voluntary.
Kudos / Solution appreciated.
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