Refund

Kurog
Contributor
Contributor

I made a purchase with my PayPal(Using the Credit Card ) from empowr, a service they do to verify your account.It was 30$ and they instantly refunded.My PayPal balance is still 0$. And I haven't recived the money in my credit card too.So what's happening? I was refunded but i got no money?Did i lose them? Please help.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kurog

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kurog

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


Advice is voluntary.
Kudos / Solution appreciated.
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