Refund help

Raymondo98
Contributor
Contributor
I brought a camera for £356 with pay after delivery on eBay it was meant to come with two lens but only came with one so I asked the seller to refund they accepted reluctantly. It is marked as delivered by royal mail but the seller says he has not received it but I have noticed that he tried to re sell the item.so I opened a claim on PayPal and after 10ish days they confirmed i was entitled to a return the item which I already knew and had already done so. My question is what are my options to resolve this
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Raymondo98

 

Add the tracking number that proves delivery of the item to the seller and you should get your refund.


Advice is voluntary.
Kudos / Solution appreciated.
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Raymondo98
Contributor
Contributor
Hi thanks for the reply i have already done so but still no refund
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