Refund Pending until 10-Jul-14

jo1911
Contributor
Contributor

I have been refunded for a cancelled training course but on my paypal it is showing as refund pending until 10-Jul-14, obviously it's now 10th July and it's still sitting the same.  Is this a paypal fault or the person who has refunded?  Obviously i'm a little annoyed as that has been a week since I received e-mail to say I had been refunded but I still don't have the funds back.

 

Any help appreciated

 

Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

 A seller can only issue a refund via funds in their paypal balance or an echeque.

 

So if its an echeque it has to clear through to the sellers paypal account and then it is credited to you and the hold lifted.

This is because paypal don't "refund in advance" like they do when you pay for an item and they credit the seller whilst they wait for your funds to reach them from your funding source.

The clearance date is an estimate as differing banks have differing transfer times.

 

Also it is still the 10th until midnight tonight.

 


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