REFUND HELP NEEDED RIGHT NOW

JakeHogan96
New Community Member

HI to all reading this,

 

I purchased an item from this site here

 

http://www.cdkeysdiscount.com/

 

and the order processed through Paypal for £21.21 however I did not recieve the item at all and their customer service is quite non-existent.

 

When I purchased it I did NOT login to my Paypal account sadly I did not relaise!

 

I NEED to get a refund anyone help me please?

 

Thanks so much If you can!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

If you mean you paid as a guest buyer via paypal then you can still open a dispute but you have to contact paypal customer services and they will open one and escalate it to a claim for you.

 

However as you have up to 45 days to file a dispute I would wait until Tuesday as I doubt you will get many staff working over Easter.

 

Click on the words "Contact us" at the bottom of paypal pages > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent.



Advice is voluntary.
Kudos / Solution appreciated.
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