Paypal block every attempt made to open a dispute to claim a refund. They supply an automated phone number that only looks for disputes already raised! resolution centre does not record disputes they say have been raised? I suggest anyone paying by debit card go to their card provider and try to claim chargeback. At least my one has agreed to look into it for me (no guarrantee of success) but at least they are doing something Paypal are not. best of, to all
In regards to the visiblility of recently open disputes, we are aware of an ongoing technical issue. This has been highlighted as an urgent matter and hopefully we will have it resolved quite soon.
I've cracked it - the guy 4 hours ago said phone the customer service number - 0800 one and then just keep replying 'Operator' - he's right it worked and my claim is logged. Any question the automated voice asks just reply 'operator'. Good luck everyone.
After getting no were with PayPal I went to my bank as I had paid by visa debit. My bank Lloyds informed me that although I had paid by this method it was in fact turned into a direct debit by PayPal so I was not covered by them. I then had to go back To PayPal
