Made one payment and its come out 14 times !!!!!!!

Janefryer
Contributor
Contributor

Made a payment this morning on my paypal mastercard - yet it has come out 14 times so far.........     Please sort this out Paypal......  Contact phone number is non existant......

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21 REPLIES 21

BBRAP
New Community Member

And another one from me (5 times). I've also contacted the seller to try and get refunded. Not a happy bunny.

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P4yP00
Contributor
Contributor

Yup, another one from me.  3 payments shown in PayPal and the item still showing for sale in Ebay!  Contact number is a dead line.  Any help would be great

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db780
Member
Member

The same for me, 3 extra payments showing.

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BobJ61
New Community Member

Same problem here, but mine's for two transactions that have been taken a total of 8 times. Phone line is jammed (no surprise there) so I've emailed Paypal to get this resolved.

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clux101
New Community Member
Spoiler
This has happened to me this morning as well.... only two times though but still extremely annoying and could leave me overdrawn and charged y bank. I am currently on hold to paypal- will update you if i get any results over the phone!
Spoiler
 
Spoiler
 

 

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Olespark
Contributor
Contributor

I thought this problem was just happenning today but reading other topics here I see that its happened several times before. The last one I read was dated September 2012.

The "SOLUTION" posted there was to contact your seller and get them to refund the duplicate payment(s).

This would be acceptable if it were a one-off problem - but it obviously now isn't.

So this is not an acceptable "solution"

EBay / PayPal should sort this out !!!

 

My seller is German who doesn't speak English and my German is virtually non existant.

It's ridiculous to expect all of us (and probably many many others) + our all selllers, to have to do this.

+ multiple times for those sellers who received many duplicate payments !!! 

 

Come on EBay / PayPal - get your act together

+ some apologies would be in order too !!!

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domelis
Contributor
Contributor

Does that mean PayPal will refund money itself or do we have to ask for a refund from seller?

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migdebbie
Member
Member

 i ask this of paypal as the same happended to me this morning and asked for paypal to refund as it was their error with the site

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Olespark
Contributor
Contributor

Announcement (at last)

http://www2.ebay.com/aw/core/201301280232181.html

January 28, 2013 | 02:36AM PST/PT


UPDATED:
We are pleased to announce that the issues our members were experiencing with PayPal and eBay checkout are now resolved. 
Thank you for your patience and we would like to apologise again for any inconvenience this caused.

 

Regards,
eBay

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Olespark
Contributor
Contributor

The announcement makes it sould like they,ve fixed it all - NOT SO

May be resolved for new payments but my errors still not fixed.

Items still showing as unpaid !!

Dulpicate payments still showing in PayPal.

#ebay

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