DUPLICATE PAYMENT REVERSAL

cldragon
Member
Member

Yesterday I received a lot of duplicate and multiple payments for items on ebay and I am being requested to refund these.

If I refund these I assume I will be charged by paypal even though it is Paypals fault and not mine.

 

Is this correct and if so can you claim back costs

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2 REPLIES 2

Chrisjrecord
Contributor
Contributor

Paypal has made a right mess of my account following duplication of payments. According to some forums it was reported last night that Paypal were not going to make any refunds so I went ahead and refunded all the duplicate payments I had received. This morning I see that Paypal has reversed the payments so I don't know where I am. There is no reference to this major problem on the Paypal Announcements board, so we are getting no guidance. Paypal, if you read this please check my account and adjust it to reflect correct transactions.. Your communications with accont holders leaves a lot to be desired and I suggest you refer to what is being said on the Web about your service and do something about it. After all you are trading as a bank and in the UK we expect something better than this

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bonbonson
Contributor
Contributor
I also refunded buyers, now they've reversed a payment for an item I've sent (tracked) which is now unpaid. Harsh! My account is a right mess too and trying to call them is a joke!!
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