I need Help?

kitty54
Member
Member

I am new to this ebay & paypal.I  just purchased an item on ebay through paypal.I received a confirmation on it but when I went to my history on this purchase. it says it is unclaimed I could cancel the transaction. What does it mean when it says unclaimed? Does this mean the seller has not claimed the funds  or is it something on my end of the deal that I have to do.? Please help I am  totally confussed

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

Its the sellers problem.

 

Unclaimed with a cancel option means the seller has an old or incorrect email address on their auction.

 

Cancel it as its going nowhere BUT it will take a few days to process through to paypal then back to your funding source again.

 

Then tell THE SELLER TO DO THIS.

 

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.



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