How can I get a refund?

[Stuart1139]

Hey,

I recently purchased some badges through using paypal, but I accidently bought 3 badges of the same kind. Thus I would like to refund 2 of them, but there seems to be no way of refunding my purchase (the status of transactions is "completed") . I have gone onto Overview and History, clicked on details, and there was no "issue refund", furthermore I went onto the transactions "details" tab and still there was no where for me to try and get a refund.

Could you please tell me how I can get my refund?

Stuart

[PayPal_AdrianO]

Hey there,

As the buyer in this transaction you will not see an ‘Issue Refund’ button as it is for the seller should they wish to refund you. If you would like a refund you will need to contact the seller directly and arrange the refund and possible return of the badges with them. However, I would advise you that the seller is not obliged to refund you.

[Stuart1139 · Accepted solution]

Hi

Thank you for replying but I've already resolved it, I called the customer services and they opened up a claim for me and I got my money back from the seller. At the same time as contacting customer services I emailed the seller and he agreed to give me the refund.

Thanks,

Stuart

[19wendy68]

my item i have paid for has not arrived since 14 october have contacted seller twice and no reply

[neil195]

Hi

i HAVE PAYED FOR AN ITEM AND HAVE NOT RECIEVED ANY CONTACT FROM THE SELLER, SO I WANT MY MONEY BACK

[Juneg]

I placed an order with FALKE on 28 November. I have not as yet received the order. I contacted FALKE by phone and it transpire they sent the items to an incorrect address. I supplied the correct address with my order. How do I get a refund? June gilchrist

[siggy]

Hi colleagues

I stated a price for the postage for sending an item, for which the winning bidder paid. It was an estimated price but when I went to the Post Office to send the parcel,  the cost was less than my estimated one.

I do not like the idea of over charging on postage particularly when  the current postage is high enough. What is the procedure for sending a refund to the winning bidder please

Regards John.

[loopy01]

i bought an item from angelia schreamer on the 30 november 2011 and i have emailed her a few times to which she hasnt responded so as i still havent recieved the product id like to know how i can claim my money back

[neilh7251]

I bought an audio tape to PC converter/recorder from a company called - musicalitysoftware.com.  It does not work and the company does not respond to my requests for help or a refund. What do I do next?