Help needed to get money back on returned item.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I purchased a dress from shopofwedding on e bay on 01 January 13. The dress arrived in February 13 but it was hidious and nothing like what I ordered. I contacted the company and after them initially offering me a discount to keep the dress agreed I could send it back and they would refund my money minus postage. They said that due to the Chinese New Year holiday they would be able to refund the money until the end Feb. I did not know about the 45 day case etc as new to e bay. I have not had any response despite numerous e mails, phone calls and e bay are not interested saying it is to late. I have been scammed for £92 and no one seems bothered. Any suggestions?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi helensarm
If you have sent the dress back as you say its too late for paypal to do anything, but if you paid by ccard ask your card issuer/bank if they could help you chargeback
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I paid by Santander debit card. I didn't think I would be covered but I'l call in the branch and ask. Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- OMG..this is a joke in Adding and withdrawing money
- Help no funds in Sending and receiving money
- Waited a week for funds to be finally added and now having to wait for my withdrawal in Adding and withdrawing money
- Its been 4 days! in Adding and withdrawing money
- Missing money at PayPal end in Refunds and cancellations