EBAY guest Paypal refund

Username7
Contributor
Contributor

I recently had bought something and used a guest paypal at checkout. The item didn't arrive so I got a refund, I opened an email saying the money had been refunded to my paypal account which I didn't have. Then I opened a paypal account with the same email and credit card and linked both accounts. I expected to then see the refund but I didn't. why?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Username7

 

If you paid as a guest buyer via a credit card then it won't go back to your paypal account balance.
It will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


Advice is voluntary.
Kudos / Solution appreciated.
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