Cancelling a regular payment

AnniB
Contributor
Contributor

I make a regular payment to a trader who hasn't provided the goods offered for the last 3 months.  I have asked her to cancel the subscription but am not holding out much hope of gettng a reply.  Is there a way i can deal with the cancellation myself?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

Here’s how to cancel a subscription or recurring payment:

1.Go to www.paypal.co.uk and log in to your account.
2.Click ‘Profile’ near the top of the page.
3.Select ‘My money'.
4.In the ‘My pre-approved payments’ section, click ‘Update'.
5.Select the merchant whose agreement you want to cancel and click ‘Cancel’.
6.Click ‘Cancel Profile’ to confirm your request

When going to your "profile" be sure to double click on the tab to open the full Profile page as you may not get all the options if you just hover you mouse over it. Once the page loads you will see the section that says "my money.




Advice is voluntary.
Kudos / Solution appreciated.
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AnniB
Contributor
Contributor

Thank you for this!

 

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