I have been asked to verify my personal details in order to regain full access to my account. However when I put in my details the "next" button is greyed out and I am unable to complete the verification process. There are no warnings that I haven't completed the information correctly , it just doesn't allow me to click "next". Please advise. Thanks.
It was because I hadn’t put a street number in, but it didn’t tell me that! I live in a pub which doesn’t have a street number, just a name so I ended up making one up, just to satisfy its needs!
