cant find my refund

ashin3
Contributor
Contributor

Hello,

 

I was just notified by paypal via email that I received a refund. However there is no money in my paypal balance or banking account. Your help is appreciated.

 

 

Thanks,

Alex

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14 REPLIES 14

Dre426
Contributor
Contributor
So can I remove it from my pay pal account and put it on to my bank account?
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PayPal_Lilly
PayPal Employee
PayPal Employee

Absolutely!  If it has posted into your PayPal account balance, you can withdraw the funds to your bank account.

 

Lilly

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Dre426
Contributor
Contributor
Dose it really take the full 5 business days?
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jjhvac
New Community Member

I bought an item on 7/4/11.  3 days later we agreed to cancel the purchase and he refunded the money.  It shows refunded and "complete" on my page but it won't let me transfer any funds to my account.  I read something about 5 days in a earlier post.  Is that how long it takes?

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RonnyC
Member
Member

I'm having the same problem. This is what my screen looks like. I don't see anything on my bank account or paypal account. It shows Completed, but I don't see any funds anywhere.

Original Transaction
 Date Type Status Details Amount
 Jul 1, 2011Payment To XXXX XXX XXXXXXX Refunded ...-$20.00 USD 
 
Related Transactions
 Date Type Status Details Amount
 Jul 1, 2011Charge From Credit Card Completed Details$20.00 USD 
 Jul 8, 2011Refund Completed Details$20.00 USD 
 Jul 8, 2011Credit to Credit Card Completed Details-$20.00 USD 
Total:$0.00 USD

 

How long do funds typically take to show in the account?

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