Paypal email confirmation of buyers payment

joliefran
Contributor
Contributor

Hi!

 

This problem started 3 days ago and I wondered if anyone else was experiencing it.

When I receive the email confirmation from Paypal that the buyer has paid, I like to use this email to respond to the buyer about shipping, etc. 

However, when I reply now, the email ONLY goes back to Paypal.

To reply to my buyer, I have to manually copy and paste their email address into the address line.  This is very time consuming when I have multiple items to ship.

 

Anybody else having this problem?

Thanks!

joliefran

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