Need Help recieving funds

alexw724
Contributor
Contributor

I sold two items on eBay on Aug 16 and still haven't gotten the money yet. When i go to PayPal.com it tells me to log in and claim my funds but when i login it says no [payments received for your unconfirmed email address and unconfirmed phone numbers. 

 

I have confirmed and verified my email, phone number, and bank acct. I was looking at some topics here and saw that there is 21 day hold and that i wont get my money till they get their product. I have also been told that paypal is instant and it shouldnt take this long. 

 

So i went ahead and shipped the stuff because i thought it may take another day or so. Well no money so far. One guy cancelled and resent the money. 

 

I also think i might have put the wrong email down on the Sell Your Item page and thought that might be the problem so i added that email to my paypal account but that didnt work.

 

So if any one has any suggestions,advice, or solutions it would be greatly appreciated. This was my first time using eBay and i don't think it is really for me. I just wanna get this straightened out and head on my way. Thanks!

Login to Me Too
1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

Hi alexw724

 

You're definitely on the right track with adding the email address - make sure you add and confirm the email address.  Once it's confirmed, the payments should post if they were sent to that email address.

 

Adrian

Was my post helpful? If so, please give me a kudos!

Did my post solve the issue? If so, please accept it as a solution!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.