Exit survey for my customers?
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Hi there!
I run a business on Etsy.com and was wondering if there is an option to put up some sort of survey on the paypal page for my customers when/after they have checked out. I made a payment the other day to someone and they had a one question survey "how did you hear about us"...how do I get this and/or other questions onto my paypal page?
Thanks so much!
Jayna
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If this other person is a large seller, they may use services like ChannelAdvisor and such that allow such surveys and offers.
I don't think paypal does it, though it wouldn't be a bad idea.
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If you just have the one question, you can go to:
Account > Profile > Custom pages > Options
Then you should be able to see a place to put in a drop down survey with one question. The only problem is that I believe the only way to see the answer is to go one-by-one into the trasnactions, scroll to the bottom, and look at the results. I haven't figured out how/if Paypal compiles the answers in one place for you.
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Thanks for this answer! I just set my one question survey, and am excited to see the results. And thanks to RockyTopDesign for the question. I am also a seller on Etsy and was wondering the exact same thing.
~Nicole
coleyclothing.etsy.com

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