Etsy.com sales
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I just started up my shop on Etsy and made my first sale yesterday. The buyer received their email "invoice" and paid for the item. I received my Etsy email order confirmation, but nothing is showing up on PayPal. How long does it take for a sale to show up in my PayPal history?
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EagerBeader,
I would be concerned about the missing payments too! This should be easy enough to fix, though. First, start by checking your settings on Etsy to see which email address they have down for your PayPal payments.
1) If this email address is on your PayPal account, make sure it is confirmed.
2) If the email address isn't on your account, add and confirm it, and the payment should post.
3) If you can't add and confirm this email address (it's either an old one you can't access, or it's misspelled), send the buyer a direct invoice via our Request Money feature. You'll want to ask the buyer their email address in advance, as you'll need that when sending the invoice. Just log in and click on "Request Money" at the top of the page.
To add an email address, log in to PayPal and go to the Profile link > Add or Edit an Email Address. Click on "Add" and follow the instructions from there. You can also resend a confirmation email from the same page if you need to confirm another email address.
Etsy has some great tips on resolving this issue as well - check out http://help.etsy.com/app/answers/detail/a_id/227/kw/im%20not%20receiving%20my%20paypal%20payments
Hope this helps,
Adrian
Did my post solve the issue? If so, please accept it as a solution!
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