Encrypted Item Name in transaction details

verdecove
Contributor
Contributor

Hello,

I hope I'm posting this is the right section of this forum but I just couldn't find anything else where it would fit.

I have been using Paypal for payment processing of my online store for more than one year but just now I had a transaction that looks unusual and I never have seen that before.

Usually the transaction details page shows me the item name and sku (item #) but this time the item name is shown encrypted and only the sku number is shown correct.

Here as an example is part of it:  xxxBASE64_STARTxxxT3J..............................................CrMKdxxxBASE64_ENDxxx

                                                           Item # 12345

I have not made any changes about the checkout process in my online store and would like to know what is the reason for that.

Thank you for your help

verdecove

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.