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DRAPL
New Community Member

I am using Paypal Open Commerce Platform on Opencart for credit cards.  It a was working but I had to do a change on web site due to issues and when I disconnected and then reconnected the environmnet of Production it gives this after I cannot to my account and give permissions.

 

You do not have permission to access or perform operations on this resource.

 

Then if you try to do a purchase it gives this after customer enters credit card and goes threw process:

 

Card network did not require a 3D Secure. Please choose another payment method or contact us.

 

Anyone have a solution for this?

 

Thanks

 

Eddie

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1 REPLY 1

Kavyar
Moderator
Moderator

Good day @DRAPL,

 

Thank you for posting to the PayPal community.

 

I would suggest to please contact your website developer or the third party eCommerce support to cross check your using same LIVE/SANDBOX  REST API Credentials(Client ID & Secret) while performing the below API calls.

 

https://developer.paypal.com/api/rest/authentication/

https://developer.paypal.com/api/rest/postman/ 

 

Also, If a third party eCommerce partner is performing API operation on your behalf, you(i.e merchant) should be on-boarded and necessary API permissions should be granted to the Partner(API Caller). 

 

https://developer.paypal.com/docs/multiparty/ 

 

https://developer.paypal.com/docs/multiparty/seller-onboarding/ 

 

Merchants can manually grant permission to a third party eCommerce to access specific information in your PayPal account and perform PayPal API operations on your behalf.

 

Login PayPal.com >> Settings >> Account Settings >> Website payments >> API Access >> Pre-built payment solution >> Grant API permission >> contact your "Third party software eCommerce" for Third Party Permission Username >> enter the username.

 

Direct link -  https://www.paypal.com/cgi-bin/webscr?cmd=_profile-api-grant-authorization

                       https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/admin/third-party/ 

 

If your still facing issues, please create an MTS ticket via -  https://www.paypal-support.com/s/?language=en_US with the detailed information and error details.

 

Sincerely,

Kavya

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

 

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