trackers-batch --> Authorization failed due to insufficient permissions ?

AbhiMascot
Contributor
Contributor
2 REPLIES 2

haibingcastle
Contributor
Contributor

hello, how do you solve it, i face the same question, thank your reply

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Kavyar
Moderator
Moderator

Good day @AbhiMascot,

 

Thank you for posting to the PayPal community.

 

I would suggest to please contact your website developer or the third party eCommerce support to cross check your using same SANDBOX  REST API Credentials(Client ID & Secret) while performing the below API calls.

 

https://developer.paypal.com/api/rest/authentication/

https://developer.paypal.com/api/rest/postman/ 

https://developer.paypal.com/docs/api/tracking/v1/

https://developer.paypal.com/docs/api/tracking/v1/#errors

 

Also, If a third party eCommerce partner is performing API operation on your behalf, you(i.e merchant) should be on-boarded and necessary API permissions should be granted to the Partner(API Caller). 

 

https://developer.paypal.com/docs/multiparty/ 

 

https://developer.paypal.com/docs/multiparty/seller-onboarding/ 

 

Merchants can manually grant permission to a third party eCommerce to access specific information in your PayPal account and perform PayPal API operations on your behalf.

 

Login PayPal.com >> Settings >> Account Settings >> Website payments >> API Access >> Pre-built payment solution >> Grant API permission >> contact your "Third party software eCommerce" for Third Party Permission Username >> enter the username.

 

Direct link -  https://www.paypal.com/cgi-bin/webscr?cmd=_profile-api-grant-authorization

                       https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/admin/third-party/ 

 

If your still facing the issue, please create a MTS ticket via -  https://www.paypal-support.com/s/?language=en_US with detailed error information. 

 

Sincerely,

Kavya

PayPal MTS

 

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