Unable to download dispute related attachment via Rest Api

[fazleyrabby]

Unable to download dispute related attachment via Rest Api 

Access token was generated with all the scopes below:

"https://uri.paypal.com/services/invoicing https://uri.paypal.com/services/disputes/read-buyer https://uri.paypal.com/services/payments/realtimepayment https://uri.paypal.com/services/disputes/update-seller https://uri.paypal.com/services/payments/payment/authcapture openid https://uri.paypal.com/services/disputes/read-seller https://uri.paypal.com/services/payments/refund https://uri.paypal.com/payments/payouts https://uri.paypal.com/services/subscriptions https://uri.paypal.com/services/applications/webhooks"

request url with proper bearer token: 

https://api-m.sandbox.paypal.com/v2/content/documents/DIS-010-2214649d-9027-498b-b8c5-5e71a8e32908/f...

full response: 

{"name":"NOT_AUTHORIZED","debug_id":"9911d2bde7adc","message":"Authorization failed due to insufficient permissions.","details":[{"issue":"NOT_AUTHORIZED","description":"Authorization failed due to insufficient permissions."}]}

[Kavyar]

Good day @fazleyrabby 

Thank you for posting to the PayPal community.

I would suggest to please contact your website developer or the third party eCommerce support to cross check your using same SANDBOX  REST API Credentials(Client ID & Secret) while performing the below API calls.

https://developer.paypal.com/api/rest/authentication/

https://developer.paypal.com/api/rest/postman/ 

Also, If a third-party eCommerce partner is performing API operation on your behalf, you(i.e merchant) should be on-boarded and necessary API permissions should be granted to the Partner(API Caller). 

https://developer.paypal.com/docs/multiparty/ 

https://developer.paypal.com/docs/multiparty/seller-onboarding/ 

Merchants can manually grant permission to a third-party eCommerce to access specific information in your PayPal account and perform PayPal API operations on your behalf.

Login PayPal.com >> Settings >> Account Settings >> Website payments >> API Access >> Pre-built payment solution >> Grant API permission >> contact your "Third party software eCommerce" for Third Party Permission Username >> enter the username.

Direct link -  https://www.paypal.com/cgi-bin/webscr?cmd=_profile-api-grant-authorization

                       https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/admin/third-party/ 

If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.

Sincerely,

Kavya

PayPal MTS

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