Need help to resolve the issue

Martintopgram
Contributor
Contributor

Hi,

 

My developer works on the recurring payments using paypal.

If they are using other paypal accounts, payments are working good.

 

But in my account, payments process does not work. I tried in both live and sandbox mode. both seems the same problem.

 

I received below error code in response

 

Error message code: 403 and the message is

 

Access token does not have required scope.

 

Can you please suggest whats the problem in my account and what are the steps that i have to do for recurring process.

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1 REPLY 1

MTS_Andre
Moderator
Moderator

Hi, can you send the full request and response for that error you receive? Please cover any sensitive information on the logs like the "Secret" in your API credentials if visible.

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