How to solve " Invalid PayPal client ID. Please check your API Settings." on display , any idea?

LanceMoi25
New Community Member

Screenshot 2023-11-16 at 10.01.46 AM.png

 

Hi My website have " Invalid PayPal client ID. Please check your API Settings." on display , can anybody advise how to solve this issue ?

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3 REPLIES 3

Kavyar
Moderator
Moderator

Good day @LanceMoi25 

 

Thank you for posting to the PayPal community.

 

Upon checking the reported error screenshots, we could see that reported page is not being generated by the PayPal system. It appears that the issue is originating from your internal website.

 

Third party develops their own modules/plugins.

 

I would suggest to please contact your website developer or the support of the third-party platform (eCommerce) who can be able to help you regarding eCommerce plugins/modules setup.

 

Note: I would suggest to please contact your website developer or the third-party eCommerce support. Please ensure that when making API calls in a LIVE environment, you are using the correct LIVE  REST API Credentials(Client ID & Secret) while performing the below API calls. This is important when performing API calls and triggering your website's API requests in LIVE endpoints.

 

If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

 

Sincerely,

Kavya

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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fab6912
Contributor
Contributor

 

 

 

 

bonjour sur la page d'acceuil de mon site j'ai ce message ci-dessous

 Une erreur est survenue lors du traitement de votre paiement. Raison : Échec de l'authentification du client. commentaire resoudre ceci svp ? merci

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fab6912
Contributor
Contributor

bonjour sur la page d'accueil de mon site j'ai ce message ci-dessous

 Une erreur est survenue lors du traitement de votre paiement. Raison : Échec de l'authentification du client. comment resoudre ceci svp ? merci

Login to Me Too

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