PayPal Community

Gershwin · ‎Apr-12-2023

Having this Error

Unable to create order{"name":"NOT_AUTHORIZED","details":[{"issue":"NOT_AUTHORIZED","description":"NOT_AUTHORIZED"}],"message":"Authorization failed due to insufficient permissions.","debug_id":"4a9c564f16ef8","links":[{"href":"https://developer.paypal.com/docs/api/orders/v2/#error-NOT_AUTHORIZED","rel":"information_link","method":"GET"}]}

What do I need to do...

MTS_Chiranjeevi · ‎Apr-25-2023

Good day @Gershwin,

Thank you for posting to the PayPal community.

https://developer.paypal.com/api/rest/reference/orders/v2/errors/#create-order

If your getting this error during Capture API call, please use the same REST API credentials (Client ID and Secret, which you have used while performing the Create Order API call).

While performing API calls(Create, Capture, etc.) on behalf of other PayPal account, please make sure to on-board that particular seller/merchant account and the seller can then grant you API permission to process payments on their behalf.

https://developer.paypal.com/docs/multiparty/

https://developer.paypal.com/docs/multiparty/seller-onboarding/

If your still facing the issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US with detailed error information.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

enver8 · ‎May-15-2023

We are having the same issue...trying to connect our WP Woocommerce WPS Paypal gateway. The live credentials and secret are correct and verified. Business Account is setup for subscriptions.

Here is the full detailed message after trying to checkout with paypal:

Unable to create order{"name":"NOT_AUTHORIZED","details":[{"issue":"NOT_AUTHORIZED","description":"NOT_AUTHORIZED"}],"message":"Authorization failed due to insufficient permissions.","debug_id":"e0e4a423e50c6","links":[{"href":"https://developer.paypal.com/docs/api/orders/v2/#error-NOT_AUTHORIZED","rel":"information_link","method":"GET"}]}

any help is appreciated!

MTS_Chiranjeevi · ‎May-16-2023

Good day @enver8,