Enable the return of billing address of buyer while using express payment

claudiapzz
Contributor
Contributor

Hi, I am using express payment option but do not see billing address being returned through the APIs. I need help activating the return of billing address for buyer. Could someone please enable this for me? 

 

Thanks

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MTS_Chiranjeevi
Moderator
Moderator

@claudiapzz 

Since this is Sandbox account FHX7KR3UWB92E request, I have successfully enabled the requested feature.

 

For LIVE accounts, please contact our PayPal Customer service via link - https://www.paypal.com/it/smarthelp/home (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

They will be able to assist you further as they are specially trained to address this type of account inquiry.

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MTS_Chiranjeevi
Moderator
Moderator

Good day @claudiapzz,

 

Thank you for posting to the PayPal community.

 

For LIVE, I would suggest to please contact our PayPal Customer service via link - https://www.paypal.com/it/smarthelp/home (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

They will be able to assist you further as they are specially trained to address this type of account inquiry.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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claudiapzz
Contributor
Contributor

Thanks! Let me check it.

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claudiapzz
Contributor
Contributor

Hi @MTS_Chiranjeevi 

 

For sandbox could you please help?

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MTS_Chiranjeevi
Moderator
Moderator

@claudiapzz Please share the sandbox account email address or merchant ID.

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claudiapzz
Contributor
Contributor

Hi @MTS_Chiranjeevi 

 

Merchant ID is: versace_us

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claudiapzz
Contributor
Contributor

Hi @MTS_Chiranjeevi  Is there any further updates on this?

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MTS_Chiranjeevi
Moderator
Moderator

@claudiapzz we are unable to locate sandbox account using versace_us. 

Please share your sandbox PayPal email address or sandbox merchant ID.

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claudiapzz
Contributor
Contributor

Hi @MTS_Chiranjeevi  sorry for delay.

 

Please find below sandbox Merchant ID. Could you please do the needful.

MID: FHX7KR3UWB92E

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Solved

MTS_Chiranjeevi
Moderator
Moderator

@claudiapzz 

Since this is Sandbox account FHX7KR3UWB92E request, I have successfully enabled the requested feature.

 

For LIVE accounts, please contact our PayPal Customer service via link - https://www.paypal.com/it/smarthelp/home (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

They will be able to assist you further as they are specially trained to address this type of account inquiry.

Login to Me Too

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