Create API Order with physical and digital items at the same time

[jdevos]

Hello,

I have a problem creating an order via the API:
https://api-m.paypal.com/v2/checkout/orders

I need to create orders containing physical and virtual products (in the same order).

The API gives me the error "MISSING_SHIPPING_ADDRESS".

To explain in more detail:

- When my basket contains only virtual products, I specify payment_source.paypal.experience_context.shipping_preference = NO_SHIPPING
- When my basket is mixed I specify SET_PROVIDED_ADDRESS

In the second case, I am obliged to provide a delivery address for my virtual product, and the dashboard indicates this address to the customer.

How can I ensure that my purchase_units containing the virtual product does not contain an address?

Thank you

Jeremy

[Kavyar]

Good day @jdevos 

Thank you for posting to the PayPal community.

To ensure a smooth transaction process, it is important for merchants to handle their internal website API calls and pass the valid "shipping_preference" parameter based on the type of product being purchased (virtual or physical).

For purchase_units that contain both physical and digital items, we recommend setting the `shipping_preference` to `NO_SHIPPING` for the purchase_unit that contains the virtual product. This will allow the purchase to proceed without requiring a shipping address.

Alternatively, if you pass the "shipping_preference" parameter as "SET_PROVIDED_ADDRESS", it is crucial to include the necessary address details for a successful transaction.

If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.

Sincerely,

Kavya

PayPal MTS

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