refund shipping cost

francy4
New Community Member

hello everyone, where exactly is located the link to ask the refund of the shipping cost?( i sent back the item to the seller because I received it broken)

I ve checked in the item details but there isn t

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@francy4 

 

You have to register for it. Click "Offers" in the top menu after you log on to your account and scroll around until you see "PayPal's Return Shipping on Us" and click it.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@francy4 

 

You have to register for it. Click "Offers" in the top menu after you log on to your account and scroll around until you see "PayPal's Return Shipping on Us" and click it.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.