Pending payment for money pool

MirkoG79
New Community Member

I have opened a pool and some payments were automatically put on hold pending verification. Now, all of them were unlocked but one, which has been stuck since 7th January. I am writing messages to PayPal support, but nobody would reply. Anybody knows how to get this sorted quickly?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@MirkoG79 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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