Unable to cancel pending payment

DonnaD13
New Community Member

I used Paypal to purchase an item using their "Pay in 3" option, the first time I've tried it When the transaction went back to the retailer it displayed a payment error message, so the transaction didn't actually go through.

 

The first installment of payments is still showing as pending. I am unable to cancel this payment.

 

Will it simply be cancelled on Paypal's end since the order didn't happen? If so, how long does that usually take?

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1 REPLY 1

Dylan6249
Contributor
Contributor
I've had this issue too. Tried to buy something on Currys twice using Pay in 3. The first payment had a transaction error and the second payment also had a transaction error but had also set up a Pending Pay in 3 plan. I've been refunded the second payment but I am still waiting on the refund for the first payment
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