Tracking number

Lulubug89
New Community Member

Hello, So I added a tracking number to my sent order and it was the wrong one. I added the correct tracking number but I don’t know how to remove the incorrect number? The dispatched item has been received but I’m worried it’s not going to be noted as I have the wrong one on my information? Hope this makes sense. Thank you Louise

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nevadasmith
Advisor
Advisor

if they open a dispute of item not received,Paypal will ask you to prove of delivery,then you just add the correct tracking to the case in resolution center  

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Solved

nevadasmith
Advisor
Advisor

if they open a dispute of item not received,Paypal will ask you to prove of delivery,then you just add the correct tracking to the case in resolution center  

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