SHIPPING LABEL ISSUES
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When i try creating a label i keep getting this message "Your payment for shipping cannot be processed because it exceeds your available balance. Please add a credit card or bank to your account for completing this label purchase. ERRORCODE-50023" but i clearly have a card on file which is set up as my preferred payment type AND i also have money in my paypal balance
- Labels:
-
PayPal Shipping
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try this,
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your prefered way to pay and put a dot in one of the options listed. SELECT YOUR CARD.
If that doesn't work come back for another option.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That did not work for me, any other idea? I called PayPal and they don't even know why this is happening.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@xodiana Did you ever get it to stop doing that? If so, how please! I need to ship something asap. Thank you very much!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives
- Cancel shipping label? in Products and Services Archives
- Return Shipping refund question in Payments Archives
- Postal refund in Products and Services Archives
- Have a rental home - payments are reduced in My Money Archives