Zettle Card Number vs Name of Card Holder

ACCF
Contributor
Contributor

Hello, our business bought Zettle to use for credit card payments. We are not able to apply the payment to the person's account because we are only able to see the last 4 digits of the card number and not their name or information. Is there a way to display their name instead of the card number to identify?

Login to Me Too
43 REPLIES 43

RepairMedia
Contributor
Contributor

Update for you all! - This feature finally got added!

https://www.zettle.com/gb/help/articles/2442005-zettle-customer-lists

Login to Me Too

BostonNorth1
Contributor
Contributor

I believe you have to add your own customer list with an email list. They are not added as a customer automatically at time of purchase.

 

Login to Me Too

RepairMedia
Contributor
Contributor

This was added in the up date a few days ago.

When customer makes a purchase you can now add the customer against the receipt.

 

You need to click the option to upgrade the customer lists to the latest version.

 

If you do not do this it will keep you on the old feature version.

 

[Removed]

Login to Me Too

gardenlady2
Contributor
Contributor

I also urgently need the customer's credit card name to appear on my Zettle/PayPal transactions. It's there on PayPal transactions. Why not on Zettle transactions. This invalidates my use of Zettle as I have to handwrite each transaction to be able to know who paid for what.  If spend hours trying to find errors just because the customer's name is not on the transaction.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.