Issuing partial refund on a non-disputed zettle transaction?

esmc
Contributor
Contributor

Does anyone know if it is possible to issue a partial refund on a zettle transaction without a dispute being filed? extra sales tax was charged on a number of transactions and I'd like to refund the customers.

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1 REPLY 1

SaltfireTheatre
New Community Member

I have the same issue - sales tax was incorrectly charged on several Zettle purchases. I want to refund the sale tax only, but it doesn't seem possible in either the website or the app.

 

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