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Hello, I have some question about ay in 4 feature, I was approved for the feature but now on websites where it was shown, I no longer see the options why could this be?
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I had the exact same thing, after over 50 purchases and NOT 1 late payment, I cancelled an order and Poof! never again have I seen pay in 4…. I called customer service and had that person eventually transfer to a supervisor (Both hate customers) and they kept telling me it depends on the site and the automated system. I was literally trying to buy digital content from the same site I used 25 times already but now all of a sudden I don’t have pay in 4 , they said I should there’s nothing blocking it, I told them my Fathers account will let him make the exact same purchase with pay in 4 but mine will not, they said “the system is automated and it determines if the purchase is eligible or not”. So after 50+ purchases and 0 late payments, now I am ineligible, even though there system says I am eligible and there’s nothing blocking it…. I tried to explain they have a problem with their algorithm when someone cancels a pay in 4 transaction, and from the supervisor “ Their is NOBODY that takes care of that department”. PayPal according to her is operated by Artificial Intelligence…. I hate PayPal now, this service was the only reason I started using them again after 15 years, and in 3 months I spent Thousands and NEVER HAD A LATE PAYMENT, I don’t get to use this very useful service…. Their Customer Service rating is (0 to 10) Negative 9!!!
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