Pay in 4 Not showing up anymore

HunterCustom
Contributor
Contributor

Hello, I have some question about ay in 4 feature, I was approved for the feature but now on websites where it was shown, I no longer see the options why could this be?

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189 REPLIES 189

MrzDiaz
Contributor
Contributor
Wow, this is actually happening to me as we speak. The only potential cause I can pinpoint is that I initiated a dispute for a transaction that was funded using Pay in 4. However, they continue to receive payments until the full amount is settled or the dispute is resolved. Ever since I filed that dispute, I've been unable to access Pay in 4 at all. I've attempted to use it at the usual two or three shops, but I'm met with a 'not available' message, or the option doesn't even appear. I've even tried swapping out the items in my cart to see if it was an issue with the total cost or the item category—still no luck. The payment method linked to my bank account and routing numbers is also coming up as not available. I've reached out to PayPal, and they've assured me that there are no restrictions on my account; everything should be functioning normally. They mentioned that if there were any restrictions, I might be ineligible. But it doesn't add up because every time I shop at these stores where PayPal Pay is offered, I see all my payment methods, yet "Pay Later" or "Pay in 4" along with my checking account options are inaccessible, indicating that something is amiss. They can't convince me that there's no issue on their end. How can they not have a solution for this? And from what I've gathered in this forum, it's not an uncommon issue. I've always settled my payment plans with them punctually, often ahead of schedule, and I've never had a problem before, even with a dispute over a purchase that was paid for. They should be aware of this, so why would it trigger such a problem? The payments are deducted from my account automatically, so it's not as though I'm at risk of not paying, as if it were some kind of penalty.
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PaidNfull326
Contributor
Contributor
JUST VERIFY YOUR IDENTITY.. BY SCANNING YOUR PHOTO I.D. IN THE APP..ON THE PAYPAL HOME PAGE.. IT WANTS TO UPDATE YOUR VERIFICATION. THEN IN ABOUT 2-4 DAYS.. PAYIN4 WILL COME BACK.. PASS THIS ALONG. EVERYONE JUST NEEDS TO UPDATE THEIR IDENTITY VERIFICATION! 😊
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L1nzemma
Member
Member
I, too, am having this issue. It used to show up, not for every transaction, but for many. Now it never shows up. I did pay the last one off early if that makes a difference but surely not?!
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Nopicounter
Contributor
Contributor
I’m having the same issue now as well. Before, it would be listed with other payment methods but there was a message if it’s not available for an order. Now it’s entirely gone and I’ve always paid responsibly and on time. It was a very convenient way to pay and now it’s like what is the point of PayPal.
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PaidNfull326
Contributor
Contributor
Yup it happens a LOT.. I've been using it for years. Always pay off before time due.. Owe nothing.. But Bam!.. Just ain't showing up. I think it's little things.. Like changing your phone number. System thinks you're a new person and doesn't want to give you the option to Pay in 4. I called them.. They said there is reason why it wouldn't be showing up and to give it time. Huh! 🤬
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Patrickdkearns
Contributor
Contributor
Same thing is happening to me yesterday and today. Nobody at PayPal can give me an answer. They all say..... It must be an issue with the merchant............. I can personally tell you it has nothing to do with the merchant as I am going to numerous sites, and the option is gone. I have never missed a single payment just like most people. I also typically pay it off early. I can not get a true explanation from PayPal or any of it's employees.
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PaidNfull326
Contributor
Contributor
WHICH IS WHY IM LOOKING FOR OTHER PAYIN4 ONLINE 3RD PARTY BUYERS SERVICES/INSTITUTIONS..I THINK PAYPAL IS DOING THIS DELIBERATELY JUST IN TIME FOR THE HOLIDAYS. I'VE EVEN MADE PURCHASES IN FULL 4 OF THEM... AND IT'S STILL NOT COMING UP FOR CHECKOUT. SMH🤬. IT'S ON THEIR END. SO I'M TERMINATING MY ENTIRE ACCOUNT. GOOD LUCK AND DON'T GIVE THEM ANY CREDIBILITY ANYMORE. WE'LL SHUT THEM DOWN! 😁
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EddyGelin732
Contributor
Contributor
I see that I can't buy with the payment option 4 for me anymore.I want to find Peunan 4 again
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PaidNfull326
Contributor
Contributor
YOU NEED TO VERIFY YOUR IDENTITY. A COPY OF YOUR I.D. SCAN IT OPTION.. ON THE PAYPAL HOME PAGE.. VERIFY
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Archer10001
New Community Member

Same issue here, i have used paypay for 10 years and the pay in 4 option for numerous transactions always paid in full and never missing one payment, one day it stopped showing up even when the option was available, trying to get any answerers from paypal was a nightmare, i put 3 complaints in and never had a response to any of them, trying to find alternate to paypal as their customer service is a complete waste of time.  

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