Issues with 2x separate 0% paypal credit offers at same time

Penyhope
Contributor
Contributor
Hi guys, hoping for some guidance please....i bought a watch using paypal credit, using an offer which made it 0% interest for 3 years. I have a direct debit set up monthly for the minimum amount for this, meaning I pay £100.00 per month for it over the next 3 years. In the meantime i spent £429.00 on a new laptop using a seperate paypal credit offer, which offered it on interest free over 4 months. The usual direct debit of £100.00 for my watch was taken from my bank both in september & october, and over these two months I also paid the whole £429.00 for the laptop back by extra bank payments, on top of the watch direct debit. However, its saying on paypal credit that my minimum payment direct debit is now £107.00 (rather than £100.00) to cover the watch and that only £361.00 of the laptop has been paid back. How can i ensure that the extra bank payments i paid in totalling £429.00 to pay off the laptop before the 0% period on that item is up is actually taken off of the laptop and not the watch? Thanks
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PayPal_Ayesha
Moderator
Moderator

Hello @Penyhope,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand your concern about the payments on PayPal Credit. For this situation, I would kindly request you to contact our PayPal Credit team directly so that our concerned team can look into your account and help you accordingly with the information. The contact details are mentioned in the last question of this FAQ's under contact us. 

 

I hope this helps,

Ayesha


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