status SHIPPED with tracking and still shows "PRINT SHIPPING LABEL"

Dutch_Orange
Contributor
Contributor

Lately Paypal does not update the pulldown menus to the right of each item in the Activity page. After we ship all orders with Paypal Shipstation, the transactions each say "Shipped" and the Tracking code is listed in each transaction, however the pulldown menus on the Activity page with "Ready to Ship" selected still show all the transactions we just shipped with the option "Print Shipping Label".

It becomes very inefficient to see which items still need to ship.

 

The other option would be to use the Shipstation side and use the "Orders" list and go about it like that, but that list is also not accurate. Some orders we shipped still show there as well even though on the Paypal side they have a tracking code and carrier stored.

 

So either I am doing something wrong or the whole Paypal Shipstation software is buggy as hell.

 

Since its inception it has become a lot faster and more user friendly, but this is clearly a step back.

 

Paypal? Shipstation? If you're listening, do something about this?

 

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3 REPLIES 3

dawnmev
Contributor
Contributor
I’m having the same issue. Very annoying don’t know how to fix it.
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boomhauer
Contributor
Contributor

Yeah, this stinks.  For us, it's been buggy like this for more than a week. 

 

After printing a shipping label, the order transaction details shows the shipping status as "transferred", rather than "shipped" - even though a tracking number is provided.  Thus, these orders keep showing up as "ready to ship" which is confusing and could lead to duplicate processing of orders. 

 

We have been clearing out the faulty list by archiving orders after shipment.  Hope Paypal fixes this soon, or provides some kind of guidance.

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SacCityCorvette
Contributor
Contributor

We are having the same issue! very annoying! What can we do? Not liking shipstation.

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