"Pay with uChoose Rewards" Issue

[tmadoc]

Hello,

I used Pay with uChoose Rewards for the first time on 1/6. It gave me a balance indicating what I could spend, and then I paid for something out of that balance. I then checked to see what the new balance was, and much to my surprise, it was just under $100 less than it should have been! For example, imagine it said "balance = $100", you buy a $25 item, and then when you check again it says "balance = $50" instead of $75. Any ideas?

[PayPal_Bindu]

Hello @tmadoc,

Welcome to our community forum and thank you for your post!

I am happy to help you with your inquiry about Pay with rewards. PayPal may allow you to redeem rewards associated with your eligible cards when making a purchase with your account through PayPal’s Pay with Rewards program. All Pay with Rewards redemptions are subject to the terms of your card agreement and applicable reward program with your card issuer. Pay with Rewards is only available for eligible purchases with certain merchants, and PayPal or your issuer may limit, suspend, or terminate your ability to redeem rewards at any time, in accordance with the PayPal User Agreement and your card agreement and reward program terms.
 

If your available reward balance changes during or after the checkout process, you may not see all your available rewards or may see rewards that are no longer available. You can get more information about Pay with rewards here.

I hope this information helps, have a great day!

Bindu