my friend was given the £10 into his account for using my referral but not me?

rianna11
Contributor
Contributor
he did the referal a while back but only just received it earlier today, i haven’t had an email or anything about me receiving money, why haven’t i been given it?
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2 REPLIES 2

HidayatAM
Contributor
Contributor
Ask your friend about the rewards, could you sharing with him
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PayPal_JonK
Moderator
Moderator

Hello @rianna11

Welcome to the PayPal Community! I'm sorry to hear a recent promo isn't panning out as you had expected. Normally, there are certain eligibility requirements that need to be met before the reward is paid out. I would recommend double checking that specific promotion's Terms and Conditions to see which steps still need to be completed before the reward is paid. 

 

Good luck!

 

 - Jon K


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