how to confirm address for debit card replacement?

kitsunami
Contributor
Contributor

i got an email saying my debit card expires next month and to confirm the address. when i clicked on the link there is nothing about confirming my address. how do i make sure the replacement comes in time so i still use the debit card?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @kitsunami

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some road-blocks confirming your address. Normally, an address is confirmed when we verify that the credit card billing and shipping address are the same on a purchase. For this, I would recommend reaching out to our Customer Support teams to see if there is any action needed from you to provide any additional confirmation for your address. 

 

Best wishes!

 

 - Jon K


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