Pay 3 scheme and full amount transaction completed

sorinauk
Contributor
Contributor
Transaction enquiry...I have made a purchase with pets at home and decided to use the pay in three months option, all fine until I get a noticification from my bank to say that the full amount has been taken out and when I Iogged on to PayPal the pay in three payment is pending and the full payment has gone through as an automatic payment.
Login to Me Too
2 REPLIES 2

PayPal_RachelK
Moderator
Moderator

Hi @sorinauk,

 

Thank you for your post. 

 

I do understand your concern with this. When you make a transaction using Pay in 3/4, we can temporarily charge your bank/card with the full amount. This is called an authorization charge. 

 

After 72 hours, this would be released back to your bank/card and your first payment in your plan will be charged. You will be able to see this in your online banking. 

 

I hope this helps!

 

- Rachel 

Login to Me Too

sorinauk
Contributor
Contributor
Okay thank you, I hadnt seen it before for some reason, thats why I was concerned. I think I've messed my order with Pets at Home as it's been returned. Thank you for clearing that up. I'll have to keep an eye if the three payment goes out still.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.