Haven't received Recommend reward (10 euros)

[C-Ying]

I used my friend's recommendation code and finished 5 euros purchase on 10 Dec 2022. However, My friend I haven't received the 10 euros reward.

[PayPal_JonK]

Hello @C-Ying, 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues receiving a recent promotion's award. I normally recommend double-checking the Terms and Conditions of the promotion to make sure all eligibility requirements have been met. If you're still running into issues after that, please feel free to reach out to our Customer Support teams for assistance. 

Best wishes!

 - Jon K