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company as told me they are sending a product i never ordered

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Contributor

company as told me they are sending a product i never ordered

A company Realitone, has said they are sending me a product that I have not ordered the cost is $79 which has not come out of my account yet. I have ordered a product from them in the past, but definitely not this.  What can I do to prevent them taking money?

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Re: company as told me they are sending a product i never ordered


@ZeroZero wrote:

A company Realitone, has said they are sending me a product that I have not ordered the cost is $79 which has not come out of my account yet. I have ordered a product from them in the past, but definitely not this.  What can I do to prevent them taking money?


Go to your automatic payment setting to see you have a profile for them and cancel it. Go to account settings click payments in sub menu and look for Realitone, click it and click cancel on the right. Or you can contact merchant cancel the order. If you have an online account with them, perhaps you can cancel it from there.


Kudos & Solved are greatly appreciated. 🙂