Why is my refund taking so long.

Zuggy123
New Community Member

On October 5th my brother accidentally purchased something off my account on Uber Eats but canceled it. They still charged me for it but I make a claim and told them I deserved a refund. on October 5th I made a paypal case to get my refund but the case got canceled because and I quote the email I received " 

 

We have reviewed this transaction(s) and are denying your case(s). This decision was made because a credit for this transaction has already posted to your account." 

 

Uber had already sent me my refund the morning off October 6th at 1:23 AM. It then told me on paypal that my refund was on a temporary hold and that it took usually 3-5 business days. It's been 8 days and I still don't have my refund. So what can I do now? 

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