Void payment

irwan_shufri
Contributor
Contributor

I've purchased items from a web store and I've requested to void the transaction as it requires authorization from the seller. Transaction been cancelled however I have not received the refund yet. How long would Paypal to process the refund?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@irwan_shufri

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





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kernowlass
Esteemed Advisor
Esteemed Advisor

@irwan_shufri

 

Is it still showing as pending in your paypal account?


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irwan_shufri
Contributor
Contributor
It's out from the summary list but I have not received my refund yet.
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@irwan_shufri

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





Advice is voluntary.
Kudos / Solution appreciated.
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mimoxxx_99
New Community Member

I am  also  having the same  problem , the seller  cancelled the transaction yesterday  , and the transaction summary is not appearing on my paypal and i am still waiting till now  .... (  mastercard )

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erickjw
Member
Member

What if I funded the payment using my paypal balance, will it go back to my balance or to a card linked to my account?

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