Shipped through DHL

edgarciag18
Contributor
Contributor

Hi, i got a payment from Malaysia (i sold a pair of sunglasses), it is my first time doing this, i updated the shipment information as soon as I shipped the glasses, I did the shipping through DHL which is not a supported carrier by paypal. So how is PAYPAL going to know that my buyer received the package if DHL IS NOT A SUPPORTED CARRIER AND THE BUYER DOES NOT confirm he received the package. I would like your help because I dont want to get scammed and the buyer is supposed to get the package on monday.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@edgarciag18 

 

If tracking does not show delivery then funds are released at 21 days provided buyer does not open a dispute.


Advice is voluntary.
Kudos / Solution appreciated.
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